Compartes Chocolatier
912 S. Barrington Avenue
Los Angeles CA 90049
Customer Service:
1.310.826.3380
10am-6pm PST
sales@compartes.com
912 S. Barrington Avenue
Los Angeles CA 90049
Customer Service:
1.310.826.3380
10am-6pm PST
sales@compartes.com
Shipping Information
IMPORTANT: We are currently shipping for warm weather conditions to most destinations (see Warm Weather Conditions section below for more info) To ensure optimum quality of our chocolates upon arrival, we will add icepacks to your order. This service is a requirement. As such, there is an additional fee not shown at checkout of $5 for orders up to $40, increasing by $5 per additional $20. Once the package has left our factory, we have no control over the way in which it is handled by the postal service. In terms of receiving the items in optimum condition, unless the customer selects next-day shipping, it is thus a small risk on the customer's part to purchase our products in hot weather. If your destination is more than 72°F (23°C), we can only unconditionally guarantee your order's arrival in optimum condition if you choose "Next Day" shipping at checkout. We will add ice packs to your order and ship Next Day.
We take as much care in shipping your Compartes Chocolatier chocolate order as we do in making our handcrafted artisanal chocolate confections. We offer many different options for ensuring your chocolates arrive at optimal condition.
As our chocolates are handcrafted every day, we make our very best effort to ensure that every order goes out within 24-48 hours upon receipt of the order. Please note that order processing time may be longer during holiday time periods due to the large amount of orders we receive.
We make every effort to use the highest quality packaging and services to ensure the integrity of our products. Because chocolate is a perishable item, we always recommend shipping our packages using Priority shipping expediting your delivery time to 1-4 days compared to 7 days with Ground. If no one is available to receive them they will surely lose quality and could melt. Please ensure someone the recipient will be home, or perhaps deliver to a nearby business or friend.
Because temperatures vary across the country, we may choose not to ship over the weekend in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Monday deliveries.
Warm Weather Conditions
Please note that if your destination is over 72°F (23°C), your order will require an upgrade to our warm weather package. This consists of a reusable frozen gel-pack, which will keep your package cool for up to 48 hours. In these extreme hot weather conditions, we cannot offer Monday deliveries. Therefore we reserve the right to delay your shipment. During the summer months (June, July, August), we typically ship all of our packages in this manner.
In addition, during these warmer months we will not offer ground shipping to ensure your items arrive in the optimum best condition possible.
In most cases where the temperature exceeds 72°F (23°C) the warm weather package is a requirement.
This service costs only an additional $5 for orders up to $40, increasing by $5 per additional $20.
During the winter months, you do not need to expedite your shipping unless your destination is over 72°F.
Please call us with any questions or concerns on your order at 310.826.3380 during regular business hours.
Ordering & Shipping Information
Our shipping prices include sales tax for shipping and handling charges. Prices are subject to change without notice.
Ground
1-7 days estimated arrival. Not a guaranteed service. $9.99 for first pound + $2 for each additional pound.
Priority
1-4 days estimated arrival. Not a guaranteed service. $12.95 for first pound + $4 for each additional pound.
Chocolates are perishable: this is our recommended method of shipment.
Next-Day/Express
Pricing is calculated in real-time at checkout.
Cut-off for Next Day shipments is 12pm Pacific Standard Time.
Delivery/Courier
We deliver locally by courier service. Please call us at 310.826.3380 for pricing.
Hawaii
Shipments to Hawaii must be shipped by air. Add $10.00 to shipped 2nd day air price. International Shipment for surface mail add $5.00 for each pound or fraction of a pound to shipped prepaid price
International
Call for current prices. Shipment by air cannot be unconditionally guaranteed.
How to Order
Phone
Customer Service: 310.826.3380 Mon-Sat 10am-6pm PST.
Fax
Fax either your own gift list or completed order form to us at 310-826-7730.
We accept faxes 24 hours a day, 7 days a week.
Mail
Mail us your completed order form indicating credit card number and expiration date.
Email
Send your email to sales@compartes.com or visit our website www.compartes.com
Payment Methods
We accept all major Credit Cards incl. Visa, MasterCard, American Express.
If for any reason you are not completely satisfied with our products or services, please let us know.
IMPORTANT: We are currently shipping for warm weather conditions to most destinations (see Warm Weather Conditions section below for more info) To ensure optimum quality of our chocolates upon arrival, we will add icepacks to your order. This service is a requirement. As such, there is an additional fee not shown at checkout of $5 for orders up to $40, increasing by $5 per additional $20. Once the package has left our factory, we have no control over the way in which it is handled by the postal service. In terms of receiving the items in optimum condition, unless the customer selects next-day shipping, it is thus a small risk on the customer's part to purchase our products in hot weather. If your destination is more than 72°F (23°C), we can only unconditionally guarantee your order's arrival in optimum condition if you choose "Next Day" shipping at checkout. We will add ice packs to your order and ship Next Day.
We take as much care in shipping your Compartes Chocolatier chocolate order as we do in making our handcrafted artisanal chocolate confections. We offer many different options for ensuring your chocolates arrive at optimal condition.
As our chocolates are handcrafted every day, we make our very best effort to ensure that every order goes out within 24-48 hours upon receipt of the order. Please note that order processing time may be longer during holiday time periods due to the large amount of orders we receive.
We make every effort to use the highest quality packaging and services to ensure the integrity of our products. Because chocolate is a perishable item, we always recommend shipping our packages using Priority shipping expediting your delivery time to 1-4 days compared to 7 days with Ground. If no one is available to receive them they will surely lose quality and could melt. Please ensure someone the recipient will be home, or perhaps deliver to a nearby business or friend.
Because temperatures vary across the country, we may choose not to ship over the weekend in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Monday deliveries.
Warm Weather Conditions
Please note that if your destination is over 72°F (23°C), your order will require an upgrade to our warm weather package. This consists of a reusable frozen gel-pack, which will keep your package cool for up to 48 hours. In these extreme hot weather conditions, we cannot offer Monday deliveries. Therefore we reserve the right to delay your shipment. During the summer months (June, July, August), we typically ship all of our packages in this manner.
In addition, during these warmer months we will not offer ground shipping to ensure your items arrive in the optimum best condition possible.
In most cases where the temperature exceeds 72°F (23°C) the warm weather package is a requirement.
This service costs only an additional $5 for orders up to $40, increasing by $5 per additional $20.
During the winter months, you do not need to expedite your shipping unless your destination is over 72°F.
Please call us with any questions or concerns on your order at 310.826.3380 during regular business hours.
Ordering & Shipping Information
Our shipping prices include sales tax for shipping and handling charges. Prices are subject to change without notice.
Ground
1-7 days estimated arrival. Not a guaranteed service. $9.99 for first pound + $2 for each additional pound.
Priority
1-4 days estimated arrival. Not a guaranteed service. $12.95 for first pound + $4 for each additional pound.
Chocolates are perishable: this is our recommended method of shipment.
Next-Day/Express
Pricing is calculated in real-time at checkout.
Cut-off for Next Day shipments is 12pm Pacific Standard Time.
Delivery/Courier
We deliver locally by courier service. Please call us at 310.826.3380 for pricing.
Hawaii
Shipments to Hawaii must be shipped by air. Add $10.00 to shipped 2nd day air price. International Shipment for surface mail add $5.00 for each pound or fraction of a pound to shipped prepaid price
International
Call for current prices. Shipment by air cannot be unconditionally guaranteed.
How to Order
Phone
Customer Service: 310.826.3380 Mon-Sat 10am-6pm PST.
Fax
Fax either your own gift list or completed order form to us at 310-826-7730.
We accept faxes 24 hours a day, 7 days a week.
Mail us your completed order form indicating credit card number and expiration date.
Send your email to sales@compartes.com or visit our website www.compartes.com
Payment Methods
We accept all major Credit Cards incl. Visa, MasterCard, American Express.
If for any reason you are not completely satisfied with our products or services, please let us know.
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